The same terms we put in the agreement.
Service. Feed The Line provides outbound demand generation for food & beverage co-packers: research, list building, outreach in the client's name, reply handling, and meeting booking.
Pricing & term. USD, monthly prepaid. 90-day initial term, month-to-month after, cancellation with 15 days' written notice. Annual prepay earns two months free. Renewals adjust 5–8% per year, stated in the agreement.
The guarantee. 12 qualified brand meetings in your first 90 days — or we keep working free until you get them. "Qualified" is defined in writing and signed at kickoff; meetings count when the client confirms them; the 90-day clock excludes Dec 15–Jan 5. It is a service commitment, not a refund.
Data. Client-specific brand lists belong to the client. Sending domains, inboxes, and tooling belong to Feed The Line.
Liability & indemnification. Set out in the signed service agreement — ask and we'll send the template before you sign anything.